Cudy App Support Plan

Cudy App Support Plan

This list is updated on June 19 2024

Released Models: See here 

After clicking into the model list, you may filter the variants of "Cudy App" and "Cudy App Local" in the filter option "Advanced". Models with "Cudy App" offer both local and remote management methods. Models with "Cudy App Local" support local management method, which mean user can control the device while connected to it.

Coming Soon in June:

  • Range Extenders: RE1200 Outdoor*
  • 4G/5G: LT15V, LT700V

Please ensure your device's firmware is up-to-date before using the App control feature. Here is a FAQ of how to upgrade your firmware.

We welcome you to share your thoughts and advice by commeting below this article.

Learn more about the Cudy App

About Cudy

Founded in 2018 and headquartered in Shenzhen, Cudy is a highly competitive tech-driven company in the R&D and manufacturing of wireless and networking products. The product portfolio covers Wi-Fi Mesh Routers, OpenWRT Routers, Repeaters, 4/5G CPE Routers, PoE, Switches, and Smart Home IoT Devices.

PR contact: pr@cudy.com
Cudy@LinkedIn
Cudy@Facebook
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112 comments

@Abrahem,
Dear Customer,
Thank you for contacting Cudy support team.
Our technical support has sent you the solutions via email. Please check.

“I went change my password for the my cudy”

Support Cudy

I went change my password for the my cudy

Abrahem Abormanh

@Md Tahmid
Dear Customer,
Thank you for contacting Cudy support team.
You can try to reset the router to factory default by long pressing the reset button for about 3 seconds. You can release the reset button when the LED flashes.
The default password of the WEB panel will recover to default “admin”. If the firmware version is 2.×.x, you need to create a new password when first login to the web page of the router.

“Vai ami admin Password vuila gachi akhon ki korbo”

Support Cudy

@Aya,
Dear Customer,
Thank you for contacting Cudy support team.
Our technical support has contacted you via email. Please check.

“Good day I can’t seem to connect to my router I have to go through the browser instead of using app”

Support Cudy

@nikiwe,
Dear Customer,
Thank you for contacting Cudy support team.
Our technical support has contacted you via email. Please check.

“It doesn’t want to connect on the app it says incorrect password please help”

Support Cudy

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