Recently, we received feedback that our router cannot work properly with the T-Mobile, like no internet or can only get IPv6 internet, etc. We created a beta firmware to fix and improve the performance.
Step 1: Open a web browser and go to http://cudy.net or http://192.168.10.1. Input the password to log in.
For details, please refer to How to log into the web interface of Cudy Router?
Step 2: Go to Advanced Settings->Firmware to upgrade the beta firmware below.
LT18 Firmware: Cudy LT18 Software Download
LT450 Firmware
V1 (Micro SIM card): LT450-R9-1.15.5beta-20221121-180014-flash.bin
V2 (Nano SIM card): Cudy LT450 Software Download
LT500 Firmware
V1 (Micro SIM card): LT500-R9-1.15.5beta-20221121-180014-flash.bin
V2 (Nano SIM card): Cudy LT500 Software Download
LT500D Firmware
V2 (Nano SIM card): Cudy LT500D Software Download
Step 3: Advanced Settings-> IPv6 to enable IPv6, Save & Apply.
Step 4: Go to Advanced Settings -> TTL -> Custom and set TTL to 65, HL to 65.
Step 5: Go to General Settings->4G/Cellular.
1. Set Network mode as 4G only
2. Set APN profile as Manual
3. Set APN as fast.t-mobile.com (Note: for static IP plan, set APN as b2b.static)
4. Leave username and password blank.
5. Set Authentication as PAP+CHAP
Note: For the APN, you will need to double confirm since they may change without notice.
Step 6: Save & Apply, wait about 5 minutes, then check the connection. If it still doesn't work, please contact support@cudy.com with the Diagnosis bin file. (Diagnostic Tools->Diagnosis->GO->Download)
21 comments
@jordi
Estimado cliente:
Gracias por contactar con el equipo de apoyo de cudy.
Lo siento, el lt500 v1.0 no admite la aplicación cudy. Así que la aplicación cudy no tiene firmware.
“buenos dias no consigo el enlace de descarga actualizacion LT500v1. Tampoco consigo sea reconocido por la app. Pueden enviar actualizacion Como debo conectar la app Gracias”
buenos dias no consigo el enlace de descarga actualizacion LT500v1.
Tampoco consigo sea reconocido por la app.
Pueden enviar actualizacion
Como debo conectar la app
Gracias
@Akos,
Dear Customer,
Thank you for contacting Cudy support team.
Our technical support has sent you the solutions via email. Please check.
“Dear Support. I just updated LT450 v2 to latest Firmware (LT450-LT500-LT500DV2-R25-2.1.1-20240419-090237-flash) but, from than not connecting at all to cellular network. Please send me the -1 version, to I can downgrade it. Thx. in advance.”
Dear Support. I just updated LT450 v2 to latest Firmware (LT450-LT500-LT500DV2-R25-2.1.1-20240419-090237-flash) but, from than not connecting at all to cellular network. Please send me the -1 version, to I can downgrade it. Thx. in advance.
@Trey Jones,
Our technical support has sent you the solutions via email. Please check.
“Where are the links?”