Beta firmware fix LT18, LT450, LT500, LT500D and T-Mobile configuration issue

Recently, we received feedback that our router cannot work properly with the T-Mobile, like no internet or can only get IPv6 internet, etc. We created a beta firmware to fix and improve the performance.

Step 1: Open a web browser and go to http://cudy.net or http://192.168.10.1. Input the password to log in.
For details, please refer to How to log into the web interface of Cudy Router?

Step 2: Go to Advanced Settings->Firmware to upgrade the beta firmware below.

LT18 Firmware: Cudy LT18 Software Download

LT450 Firmware

V1 (Micro SIM card): LT450-R9-1.15.5beta-20221121-180014-flash.bin

V2 (Nano SIM card): Cudy LT450 Software Download

LT500 Firmware

V1 (Micro SIM card): LT500-R9-1.15.5beta-20221121-180014-flash.bin

V2 (Nano SIM card): Cudy LT500 Software Download

LT500D Firmware

V2 (Nano SIM card): Cudy LT500D Software Download

Step 3: Advanced Settings-> IPv6 to enable IPv6, Save & Apply.


Step 4: Go to Advanced Settings -> TTL -> Custom and set TTL to 65, HL to 65.


Step 5: Go to General Settings->4G/Cellular.

1. Set Network mode as 4G only

2. Set APN profile as Manual

3. Set APN as fast.t-mobile.com (Note: for static IP plan, set APN as b2b.static)

4. Leave username and password blank.

5. Set Authentication as PAP+CHAP

Note: For the APN, you will need to double confirm since they may change without notice.


Step 6: Save & Apply, wait about 5 minutes, then check the connection. If it still doesn't work, please contact support@cudy.com with the Diagnosis bin file. (Diagnostic Tools->Diagnosis->GO->Download)

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21 comments

Dear Jose,

Our technical support has sent you the firmware via email. Please check.

“None of the underlined ‘links’ in this page have actual HTTP links embedded in them that you can click on. What’s the deal here? I want to download the latest firmware for the Cudy LT500 v1.0”

Cudy Support

None of the underlined ‘links’ in this page have actual HTTP links embedded in them that you can click on. What’s the deal here? I want to download the latest firmware for the Cudy LT500 v1.0

Jose

Dear Rui Manuel Jordão Mendes,
Our technical support has replied you via email. Please check.

“I’m struggling to connect through the app . I have a LT500D on version 2 and firmware version on 2.1.1 and on the app it detects the router bur when I insert the administrator password, it gives me ‘’ network error ’’ the password is the good one.
Thanks can I do something?”

Support Cudy

I’m struggling to connect through the app . I have a LT500D on version 2 and firmware version on 2.1.1 and on the app it detects the router bur when I insert the administrator password, it gives me ‘’ network error ’’ the password is the good one.
Thanks can I do something?

Rui Manuel Jordão Mendes

Dear Sally,
Please download the latest firmware of LT500 Outdoor on the website.
https://www.cudy.com/pages/download-center/lt500-outdoor-1-0

need to download new firmware for lt500 outdoor cudy

Support Cudy

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